Cyber Security Incident

We recently experienced a cyber security incident. A malicious third party gained access to some of our IT systems, and as a result, certain information has been accessed and exported. This could include name, date of birth, contact details, and some health information. We do not believe any payment information was impacted.

​

Our immediate actions:

• We believe the third party is no longer active in our IT environment.

• We have engaged specialised cyber security forensic experts to thoroughly investigate and ensure the security of our systems.

• We have identified most of the individuals or stakeholders whose information may have been affected, and are in the process of contacting them.

​

Our services remain fully operational, and we are committed to continuing to provide the highest quality care.

​

We understand the importance of the confidentiality and security of personal information. We sincerely apologise for any distress this incident may cause.

We are complying with all our legal obligations and are taking every measure to protect data. We will provide you with updates as they become available.

​

What you can do:

1. Regularly check your personal accounts for any suspicious activity.

2. If you need assistance or advice, please refer to the following support services:

• ​ID Support NSW: https://www.nsw.gov.au/id-support-nsw

• ID Care: https://www.idcare.org/

​

If you have any concerns or need further information, please contact us directly at privacy@spectrumradiology.com.au. We are here to assist you during this time.

​

Thank you for your understanding.

​